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In recent years We have been aware of the importance that has claimed the hospitality industry in our country specific events such as the incorporation of large multinationals to the Colombian economy and the aggressive campaign that has been developed to attract foreign tourists are some of the elements that have influenced the number of visitors increased dramatically, something that has helped boost the industry.
The 2 and a half million tourists who entered in 2009 will undoubtedly help strengthen this sector in all aspects, especially in the economy and employment generation.
According to figures from National Statistics Administrative Department (DANE), the sector is the largest contributor to the creation of jobs in the country, with a total of 45.9 percent of the total employed population, for economic activities that integrate the areas of trade, restaurants and hotels, services communal and personal.
This figure shows the importance of an industry that annually employs skilled labor and unskilled, making it easier access to thousands of people.
Although this perspective continues to be positive, the Program Director of Facilities Management Service at the University of La Sabana, Mary Patricia Álvarez, explained that the issue of Human Resources has not been used properly.
"While there has been a satisfactory development, there is a low-skilled people, so emphasis should be placed on training in all segments, both administrative and management, and support. We must incline because has more managers than it is hospitality, friendliness and good service. "
This training component is one of the elements which provides an important focus at present, since the main task is to humanize the educational institutions and quality service as they see in them an important source projects create innovative solutions and projects. According
Masalias
Rossy, Instructor chef the Universidad San Ignacio de Loyola in Lima, Colombia has a positive tradition in the area of \u200b\u200bservice and treatment to tourists, a distinguishing feature compared to other countries where there is a culture of friendliness to visitors, but says we need to transform some aspects.
"Here are very conservative, seems to have a constant fear to innovate on a plate, for example, some chefs have long adhered to the European culture of the past few years, the element of innovation and policies that support this in insurance will pay off, "says Masalias.
This concept offers the international chef enriching for those managers of the hospitality sector in Colombia, bearing in mind that the Inca is one country that has best taken advantage of this area in Latin America.
Other challenges facing hotels, restaurants, clubs and bars for strength and position in the world, apart from the professionalization of human resources is to have the technological developments that allow us to be competitive.
"Employers need to know that the consumer entertainment sector is increasingly demanding the services offered at hotels, both in terms of connectivity as its modern rooms and services for conferences and events , among others, "says Quintero Carmenza Leon, national coordinator of the School of Gastronomy on the Seine.
For this to be viable, the Ministry of Commerce, Industry and Tourism proposed a work plan with eight sectors of the economy including the hospitality, to promote the transformation of production in Colombia.
According to the head of the public purse Luis Guillermo Plata, is expected to achieve a high impact on economic growth, so that this sector is world class and becomes an engine of transformation, doubling exports and foreign investment directly, leading to triple the number of international tourists and reducing by 50 percent business informality and labor.
Finally, Carmenza Quintero highlights the process that caused the economic growth, improved quality of hotel service and food, provide elements that make a change and constant development over the coming years.
The 2 and a half million tourists who entered in 2009 will undoubtedly help strengthen this sector in all aspects, especially in the economy and employment generation.
According to figures from National Statistics Administrative Department (DANE), the sector is the largest contributor to the creation of jobs in the country, with a total of 45.9 percent of the total employed population, for economic activities that integrate the areas of trade, restaurants and hotels, services communal and personal.
This figure shows the importance of an industry that annually employs skilled labor and unskilled, making it easier access to thousands of people.
Although this perspective continues to be positive, the Program Director of Facilities Management Service at the University of La Sabana, Mary Patricia Álvarez, explained that the issue of Human Resources has not been used properly.
"While there has been a satisfactory development, there is a low-skilled people, so emphasis should be placed on training in all segments, both administrative and management, and support. We must incline because has more managers than it is hospitality, friendliness and good service. "
This training component is one of the elements which provides an important focus at present, since the main task is to humanize the educational institutions and quality service as they see in them an important source projects create innovative solutions and projects. According
Masalias
Rossy, Instructor chef the Universidad San Ignacio de Loyola in Lima, Colombia has a positive tradition in the area of \u200b\u200bservice and treatment to tourists, a distinguishing feature compared to other countries where there is a culture of friendliness to visitors, but says we need to transform some aspects.
"Here are very conservative, seems to have a constant fear to innovate on a plate, for example, some chefs have long adhered to the European culture of the past few years, the element of innovation and policies that support this in insurance will pay off, "says Masalias.
This concept offers the international chef enriching for those managers of the hospitality sector in Colombia, bearing in mind that the Inca is one country that has best taken advantage of this area in Latin America.
Other challenges facing hotels, restaurants, clubs and bars for strength and position in the world, apart from the professionalization of human resources is to have the technological developments that allow us to be competitive.
"Employers need to know that the consumer entertainment sector is increasingly demanding the services offered at hotels, both in terms of connectivity as its modern rooms and services for conferences and events , among others, "says Quintero Carmenza Leon, national coordinator of the School of Gastronomy on the Seine.
For this to be viable, the Ministry of Commerce, Industry and Tourism proposed a work plan with eight sectors of the economy including the hospitality, to promote the transformation of production in Colombia.
According to the head of the public purse Luis Guillermo Plata, is expected to achieve a high impact on economic growth, so that this sector is world class and becomes an engine of transformation, doubling exports and foreign investment directly, leading to triple the number of international tourists and reducing by 50 percent business informality and labor.
Finally, Carmenza Quintero highlights the process that caused the economic growth, improved quality of hotel service and food, provide elements that make a change and constant development over the coming years.
F eltiempo.com
